My name is Eilidh Dickson. In June 2007 I graduated from studying Innovative Product Design Bsc (hons) I feel my education has allowed me to become a hybrid designer that has the ability to evaluate and creatively use technology in a design context as well as sensitvely and critically assess the needs of people to design better product and services that have a positive impact on our changing society. Below is a little more about my skills and experience.

Present-September 2009: CIID (Copenahgen Institute of Interaction Design) Pilot Year

Student

During this year i will recieve an accelerated course in Interaction design. However the pilot year is much more than
just recieving education it is a platform for co-creation, to create, prototype and test a new Ma in Interaction design, in
affliation with DKDS (Denmarks Designskole)

April-September 2008: Co-designing solutions to improve patient experience in Wigan Renal Unit (NHS)

Insights/Service Designer

This self run project involved working along side the patients and frontline staff to co-design solutions and implement them in Wigan Renal Unit. The aim was to improve the patient and staff experience within the Renal Unit.

November/December 2007: thinkpublic, Public Service and Communication Design, London

Work Placement/Junior service designer (freelance)

During this time I worked on projects for clients such as the NHS Institute of Innovation and Improvement. My work consisted of designing and producing research tools for workshops and co-design events that would generate information from users and front-line staff, prototyping and visualising ideas and outcomes, using creative thinking to generate concepts, carrying out and compiling user centred research, designing websites, graphics and products to engage people with current projects and working to increase awareness of public services and the remarkable work they do..

EDUCATION AND QAULIFICATIONS

2003-2007: University of Dundee
Innovative Product Design Bsc honours (2:1)

1997-2003: North Berwick High School
Advanced Higher: Art and Design (A), Geography (A)
Higher: Art and Design (A), Craft and Design (A), Geography (A), Graphic Design (B), English (B)

WORKSHOPS

“The Real Work Experience” Initiative, bridging the gap between design graduates and working in the public sector, thinkpublic ltd.

Service Design Master Classes from Gill Wildman (Plot)
Brainstorming, User Research and Prototyping workshops from Colin Burns.

Personal project Tutorials and guidance from Anthony Dunne, Bill Gaver, Rory Hamilton (Live|Work), David Townson (Live|Work)

EXHIBITIONS

07/2007: New Designers Exhibition Part 2, The Design & Business Centre, Islington, London

05/2007: Innovative Product Design Degree Show, Duncan Of Jordanstone College of Art & Design, Dundee

SKILLS

Design: Idea Generation, Creative design Research (Ethnographic Studies, Experience Prototyping, Cultural Probes), design development through sketching, prototyping and user testing, Scenario & Storyboard creation, Model Making, website design, film creation.

Service Design: stakeholder mapping, service Blueprinting, Touch point design, creating the “whole package”

Technology: Auto CAD, Pro Engineer, Adobe Photoshop CS2, Adobe Illustrator CS2, Adobe Indesign, Macromedia Dreamweaver MX, Imovie, Adobe Premiere, Microsoft Office, Laser Cutting, Rapid Prototyping, material strength testing, Material science and manufacturing, basic html and CSS coding.

Communication: Articulate verbal presentation skills, Power Point, Website and Film Presentation. Design brief writing. workshop facilitation

To view my full CV click the links below!